Privacy Statement
Fi360Pacific is committed to protecting your privacy and complies with the New Zealand Privacy Act 2020. This statement explains how we collect, store, use and share your personal information.
We collect personal information where this is necessary to carry out our functions. In the course of our business with you, we may also generate personal information about you.
How we collect personal information
Personal information is collected directly from you. This is through contact with us in person, via e-mail, or telephone call. It also includes information you give us when using our online education membership service.
Our online education site, uses essential cookies to keep records of your log activities, courses you have viewed, quiz scores etc. All this information is strictly confidential, and we do not share this with any third parties.
Website information
Our website does not use any advertising cookies or collect any personal identifiable information that can be provided to third parties for marketing purposes. What we use is performance cookies. These are cookies which collect statistics about the number of visitors, how our visitors use our sites, information such as which pages are most popular or number of page views per visitor. This information helps us better understand how visitors use our website. All the information we collect is aggregated and not used to identify individuals.
How we store information
We protect information by having robust processes and system controls. Our information is stored on:
How we use personal information
Our purpose for collecting information is to:
How we share information
We will never sell your information to third-parties. However, we may need to disclose information to third-parties for the purposes of providing our services to you, or if required by law.
We only do this with your consent, and this is outlined in our service agreement.
Contacting us
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:
We collect personal information where this is necessary to carry out our functions. In the course of our business with you, we may also generate personal information about you.
How we collect personal information
Personal information is collected directly from you. This is through contact with us in person, via e-mail, or telephone call. It also includes information you give us when using our online education membership service.
Our online education site, uses essential cookies to keep records of your log activities, courses you have viewed, quiz scores etc. All this information is strictly confidential, and we do not share this with any third parties.
Website information
Our website does not use any advertising cookies or collect any personal identifiable information that can be provided to third parties for marketing purposes. What we use is performance cookies. These are cookies which collect statistics about the number of visitors, how our visitors use our sites, information such as which pages are most popular or number of page views per visitor. This information helps us better understand how visitors use our website. All the information we collect is aggregated and not used to identify individuals.
How we store information
We protect information by having robust processes and system controls. Our information is stored on:
- A secure Microsoft Azure cloud platform and we use Microsoft Office 365 applications.
- A membership management platform which adheres to the ISO standards for physical and digital security.
- Online learning is hosted on Amazon web services which is certified for high quality and security. The learning system has ISO 27001 and 9001 security certifications.
- A customer relationship management system that has audited data centers in the US and has advanced data encryption standards (AES -256 encryption).
- A cloud based accounting system that uses encryption and servers which are ISO ISO/IEC 27001:2013 compliant.
How we use personal information
Our purpose for collecting information is to:
- Provide services and advice that are suitable
- Send client communications
- Business administration e.g., invoicing and billing
- Marketing about our services
How we share information
We will never sell your information to third-parties. However, we may need to disclose information to third-parties for the purposes of providing our services to you, or if required by law.
We only do this with your consent, and this is outlined in our service agreement.
Contacting us
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:
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